Your freight operation, running itself.

Zavin is an AI operating system built specifically for freight forwarders, NVOCCs, and customs brokers. Unlike point solutions that automate one task, it runs the email, pricing, quoting, shipment, and tracking workflows end-to-end in one platform — with approval control, field-level permissions, and direct carrier EDI/API connections. It works alongside existing systems like CargoWise and Magaya.

Zavin reads every inbound email and acts on it: it replies, prices RFQs into margin-aware quotes, creates shipments from booking emails, files documents, parses every incoming rate into a company-wide rate database, requests rates from partners, and pushes schedules and tracking to customers. Around 50% of routine email volume is handled end-to-end by AI, with your team keeping approval control.

Yes. Zavin creates shipments directly from booking confirmation emails with zero manual data entry. The job file, documents, pre-alerts, and milestones are generated and updated without a keystroke, and tracking updates are pushed to customers automatically. “Where’s my container?” requests are answered instantly, 24/7 — the shipment runs itself while your team supervises.

Legacy TMS platforms are systems of record — they store what already happened, while the actual work still happens manually in email. Zavin is an AI-native operating system: it starts in the inbox where 80% of forwarding runs, and executes the work itself. Most teams run Zavin alongside CargoWise or Magaya rather than replacing them.

With Zavin, an inbound RFQ email becomes a margin-aware quote in under 30 seconds: shipment details are extracted, partner and carrier rates are collected and compared, and a branded quote is sent with automatic follow-up. That cuts RFQ processing time by up to 85%, and pilot teams have seen quote win rates improve by 6 percentage points.

Freight teams go live in under 14 days — no migration and no IT project. Zavin connects to your existing inboxes and works alongside your current TMS, so there is no data cutover. Week one covers integration and workflow configuration; week two covers live testing with your team. Enterprise features like field-level access control are configured during onboarding.

Yes. Zavin is built with enterprise controls: field-level and object-level role-based access, full audit trails of every AI action, and multi-branch, multi-country permissioning. Every rate, contact, quote, and shipment stays company-owned and permissioned. Customer and shipment data is never used to train shared models, and a data processing agreement is available on request.

Zavin is priced at $125 per seat per month, plus usage-based AI processing. All modules are included from day one — there are no locked tiers. Because deployment takes under 14 days with no migration, there is no implementation project cost. A full cost and ROI estimate is provided in the first call, with transparent pricing and no black box.